bdt3 Privacy Policy — Your Data, Our Responsibility

1 Purpose of This Policy

bdt3 is committed to ensuring a safe, transparent and responsible online gaming environment for users in Bangladesh. The purpose of this Privacy Policy is to clearly inform users about how their personal information is collected, why it is collected, who it may be shared with and what rights they have. We believe transparency around data is the foundation of a trustworthy relationship.

2 Who This Policy Applies To

This Privacy Policy applies to all of the following:

• Anyone who has registered or wishes to register on the bdt3 platform
• Anyone who visits our website, even without opening an account
• Anyone who contacts us via live chat or email
• Anyone who takes part in any of our services or promotional offers

Age restriction: bdt3 services are for people aged 21 and above only. We do not knowingly collect personal information from minors.

3 Information You Provide Directly

When you create an account on bdt3, make a deposit or use our services, you provide the following information directly:

• Identity information: Full name, date of birth, nationality
• Contact information: Email address, mobile number
• Account information: Username, password (stored in encrypted form)
• Financial information: Payment method details (information relating to bKash, Nagad, Rocket or bank accounts)
• Identity verification information: National ID card or passport details (for KYC verification)

4 Information Collected Automatically

When you use our platform, certain information is collected automatically:

• Device information: IP address, browser type and version, operating system
• Usage information: Pages visited, session duration, click patterns
• Transaction information: Deposit and withdrawal history, records of betting activity
• Cookies and tracking technologies: Session cookies, preference-saving cookies (details below)
• Log files: Server logs, error details, security-related logs

5 Information Received from Third Parties

In some cases we may receive information from trusted third parties, such as:

• Verification information received from identity verification agencies
• Transaction confirmation information received from payment processors
• Risk assessment information received from fraud prevention services
• Public information about your organisation, where applicable

6 Purposes for Using Your Information

bdt3 uses your information for the following legitimate purposes:

1. Account management: To create, verify and maintain your account and to ensure secure login.
2. Service delivery: To process deposits and withdrawals, award bonuses and improve the overall gaming experience.
3. Legal compliance: To carry out KYC (Know Your Customer) verification, comply with anti-money laundering (AML) regulations and monitor suspicious activity.
4. Security and fraud prevention: To protect the platform from multiple account creation, unauthorised access and financial fraud.
5. Customer support: To respond to your complaints and questions and to provide 24/7 live chat assistance.
6. Responsible gaming: To identify unusual playing patterns and provide assistance where needed.
7. Technical improvement: To improve platform performance and resolve technical issues.
8. Communications: To send important service updates, policy changes and security-related notifications.

7 When Information Is Shared

bdt3 may share your information with third parties in the following limited circumstances:

• Service provider partners: Payment processors (such as bKash, Nagad, Rocket), identity verification agencies and technical support providers — only to carry out their designated functions.
• Legal obligations: To comply with court orders, legitimate requests from government authorities or other legal requirements.
• Fraud prevention: With relevant authorities to assist in the investigation of financial crimes.
• Business transfers: In the event of a company merger or acquisition, though the new entity will also be bound by this privacy policy.

In all cases, only the minimum necessary information is shared and third parties are held to strict confidentiality agreements.

8 International Data Transfers

Our servers and data processing facilities may be located in various countries. When transferring data we ensure that:

• Applicable data protection laws are being followed
• The receiving party maintains adequate security measures
• Contractual assurances are in place to maintain the protection of user data

9 Technical Security

bdt3 uses industry-standard security technology to keep your information safe:

• SSL/TLS encryption: All data transmission is protected by advanced SSL encryption.
• Data encryption: Sensitive information, particularly passwords and financial data, is stored in encrypted form.
• Firewall and intrusion detection: Multi-layered security measures to prevent unauthorised access.
• Regular security audits: Regular security testing to identify vulnerabilities in the platform.
• Two-factor authentication (2FA): An additional verification layer to enhance account security.
• Access controls: Staff access to data is restricted according to their responsibilities.

10 Data Retention Period

We retain your information for only as long as it is needed:

• Account information: For the duration the account is active and for a defined legal period after it is closed.
• Transaction information: For the period required by financial regulations.
• KYC documents: For the period required to meet regulatory requirements.
• Support communications: For a limited period after the issue is resolved.

Once the retention period ends, data is securely deleted or anonymised.

11 Details of Cookie Use

bdt3 uses the following types of cookies:

• Essential cookies: Essential for the basic functioning of the site — to maintain login sessions and ensure security. These cookies cannot be turned off.
• Functionality cookies: To remember your preferences, such as language selection and display settings.
• Analytics cookies: To analyse site usage statistics, which helps with platform improvement.
• Security cookies: For fraud detection and account protection.

You can manage cookies from your browser settings. However, turning off essential cookies may limit some features of the site.

12 Data Protection Rights

As a bdt3 user you have the following rights:

1. Right to access: You can find out what information we hold about you.
2. Right to rectification: You can request correction of any inaccurate information in your account.
3. Right to erasure: You can request deletion of your information in certain circumstances, though some data may need to be retained due to legal obligations.
4. Right to restrict processing: You can request that processing of your information be limited for specific reasons.
5. Right to data portability: You can request your information in a structured, machine-readable format.
6. Right to object: You can object to the processing of your information for specific purposes.

To exercise these rights, contact us at [email protected] or speak with us via 24/7 live chat.

13 Managing Marketing Communications

You can stop receiving promotional communications from bdt3 at any time:

• By changing the notification settings in your account
• By clicking the "Unsubscribe" link in any email you receive
• By making a direct request via live chat or email

Please note that important account-related communications (such as security alerts and transaction confirmations) cannot be turned off.

14 Protection of Minors' Information

bdt3 services are for people aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we hold information about a minor, we will immediately delete that information and close the associated account. If you believe your child has registered on our platform, please contact us at [email protected].

15 Special Protection for Sensitive Information

Certain types of information are particularly sensitive and are processed under additional protections:

• Financial account and transaction details
• Identity verification documents (national ID card, passport)
• Responsible gaming information (self-exclusion, limit setting)

Processing of this type of information is strictly limited and used only for necessary purposes.

16 How Policy Changes Are Handled

bdt3 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be changed
• For significant changes, a notification will be sent to the registered email address
• Continued use of the platform after changes are made will be considered acceptance of the new policy
• If you do not agree to the changes, you can request that your account be closed

17 Related Policies

Along with this privacy policy, you are advised to read the following policies as well:

• Terms & Conditions — General terms for using the service
• Responsible Gaming — Information on safe gaming practices
• About Us — Detailed information about bdt3